# Nowgray IT Services Pvt. Ltd. > Nowgray builds AI-first vertical operating systems for Indian SMBs, custom AI solutions (agents, chatbots, RAG, voice AI), and engineering services (software, mobile, web, QA, APIs). Building since 2018 · 241+ clients · 70%+ repeat business · 41-person team · Lucknow, India. ## Products - CA OMS (/ca-oms): Operating system for chartered-accountant and accounting practices — client coordination, document handling, compliance deadlines, attendance, and reporting. Flagship product. - DomiCRM (https://domicrm.com): AI-first retail operating system — POS billing, inventory, customer loyalty over WhatsApp, and marketing automation. Used by 120+ retailers across India. - InvoiceHub (/invoicehub): Invoicing and proposal management — quotes, invoices, and edit tracking. - SalesCore CRM (/salescore): Lead tracking, campaign management, and sales reporting. - Hospital Management (/hospital-management): Patient records, pharmacy, and operations for clinics and hospitals. - Attendance (/attendance-management): Check-in/out, team management, and automated billing by hours worked. ## AI Solutions - AI Solutions overview (/ai-solutions): Custom AI development for production — agents, chatbots, LLM integration, RAG, voice AI, WhatsApp AI, AI automation. - AI Agents (/ai-solutions/ai-agents): Autonomous AI agents that take action — qualify leads, book meetings, file tickets, call APIs. - AI Chatbots (/ai-solutions/ai-chatbots): Production chatbots trained on your knowledge base. Multi-channel, multilingual, with human handoff. - LLM Integration (/ai-solutions/llm-integration): Add Claude, GPT, Gemini, or open-source LLMs to your existing software. Vendor-neutral architecture. - RAG & Knowledge Base (/ai-solutions/rag-knowledge-base): Turn your docs into an AI that answers with citations. Vector DB + re-ranking + evals. - Voice AI (/ai-solutions/voice-ai): AI receptionists and outbound voice agents. Speech-to-speech, multilingual, CRM-integrated. - AI Automation (/ai-solutions/ai-automation): AI workflows that replace repetitive manual work — with ROI dashboards. - WhatsApp AI (/ai-solutions/whatsapp-ai): AI bots on India's #1 messaging channel — sales, support, broadcast, payments. ## Engineering Services - Software Development (/services/software-development): Custom apps & platforms, AI-augmented build process. - Mobile App Development (/services/mobile-app-development): iOS (Swift), Android (Kotlin), cross-platform (React Native, Flutter). - Web Development (/services/web-development): Sites built for AI-era search (GEO/AEO optimised), fast, conversion-focused. - MVP Development (/services/mvp-development): SaaS / startup MVPs in 4–8 weeks, raise-ready architecture. - QA & Testing (/services/qa-testing): Functional, regression, performance, security, automated testing. - API & Integrations (/services/api-integrations): REST and GraphQL APIs, third-party integrations. - Business OS (/services/business-os): Bespoke custom CRM, ERP, and workflow systems. ## Company - Founded: 2018 - Team: 41 engineers and specialists - Track record: 241+ clients, more than 70% repeat business - Core stack: TypeScript / Node, .NET / C#, React, Next.js, Python, Claude, GPT ## Contact - Email: info@nowgray.com - Phone: +91 88813 61111 - Location: Indira Nagar, Lucknow, Uttar Pradesh, India - Support hours: Mon–Fri 10:00 AM – 1:00 AM IST, Sat–Sun 10:00 AM – 5:00 PM IST